Are you a Wells Fargo customer? These individuals are eligible for $5,000 in compensation
Some people are eligible for a payment worth up to $5,000 from Wells Fargo due to unauthorized call recordings.

Some people may be eligible for a payment of up to $5,000 after a class action lawsuit was lodged against Wells Fargo, and the credit card processing equipment provider, The Credit Wholesale Co. Inc. Are you eligible to receive a payment?
A class action lawsuit, which brings together individuals who suffered from the same illegal action, is brought when an organization fails to comply with the terms of their services and advertisements or if they break the law. Even if you did not join the initial lawsuit, you might still be eligible to receive a payment.
The case against Wells Fargo
In this case, it will benefit customers of Wells Fargo after some customers took legal action after the bank allegedly recorded phone calls without consent. Following the lawsuit, The Credit Wholesale Co. Inc. agreed to pay $19.5 million to the affected individuals.
The plaintiffs allege that The Credit Wholesale Co. Inc. recorded phone calls to businesses in California without informing the recipients that the calls were being recorded. These calls allegedly violated the California Invasion of Privacy Act (CIPA). Although Wells Fargo and the other companies did not admit to any wrongdoing, they agreed to pay millions to resolve the issue.
Who forms part of the settlement?
The Wells Fargo settlement benefits individuals and businesses in California who received a phone call from the third-party provider between October 22, 2014, and November 17, 2023.
How to file a claim
Claimants must provide their phone number and/or business name that received the calls. It’s important to note that individuals who do not qualify for this payment should not file a claim. The online portal for filing the claim offers four scenarios for claiming compensation, and you must meet one of the following situations:
- I have a claim number and PIN, and I would like to file a claim securely online.
- I have a claim number and PIN, and I would like to download a personalized claim form, print it, and mail it.
- I do NOT have a claim number or PIN, but I have the phone number that The Wholesale Credit Company, Inc. called, and I would like to file a claim securely online.
- I do NOT have a claim number or PIN, but I have the phone number that The Wholesale Credit Company, Inc. called, and I would like to download a personalized claim form, print it, and mail it.
The payment per call will depend on the number of people who claim the compensation. The amount can range from about $86 per call to a maximum of $5,000. To receive the payment, eligible individuals must file a claim. The deadline to do so is before April 11.
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This article was originally published in Spanish by Corina Gonzáles, translated with the help of AI, and edited by Maite Knorr Evans.
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